Shipping Policy

Shipping Policy for Urthindia.com

Last Updated: 30/08/2023

1. Introduction

Thank you for shopping at Urthindia.com. We are dedicated to ensuring that your shopping experience is seamless and hassle-free. This Shipping Policy provides detailed information about our shipping practices and procedures.

2. Shipping Locations

We ship products both domestically and internationally. Please note that there may be restrictions on some products, and some products cannot be shipped to international destinations.

3. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. Rates may vary based on package weight, destination, and shipping method chosen.

4. Shipping Time

• 4.1 Domestic Orders: Most orders are processed within 2 business days, and delivery usually takes 4-6 business days after shipping.

• 4.2 International Orders: International orders may take 2 business days to process and 4-6 business days for delivery, depending on the destination and customs processing.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to track your package's progress and estimated delivery date.

6. No Cancellation After Shipping

Please note that once an order has been shipped, it cannot be canceled. If you need to make changes to your order or address, please contact us immediately after placing the order. Once the order is in transit, we cannot make any changes or accept cancellations.

7. Damaged or Lost Items

If you receive a damaged item or if your order is lost during transit, please contact us immediately. We will investigate the issue and offer a replacement or refund as appropriate.

8. Contact Us

For any questions, concerns, or issues related to shipping, please contact us at hello@urthindia.com.